Manage Your Subscription
If you'd like to pause, skip or cancel your subscription with us, please do so by following the steps below.
1. You must create an account in order to manage one. Ensure you have created an account before anything else. (see further down for how to create an account).
Important note: Placing an order does NOT automatically create an account.
2. Log into your account.
3. It will lead you to a page that looks like the image below. You will find the subscriptions tab on the bottom left. From here, you can choose to pause, skip or cancel your subscription.
Create an Account
1. Click the icon as shown below in the top righthand corner of this page.
2. Select "Create account". This is located under the orange log in button.
3. Follow the instructions from there.
We’re always here to help.
If you have any questions regarding your Petz Park subscription, please don’t hesitate to get in touch.