AUSTRALIAN MADE 🇦🇺 FREE SHIPPING OVER $39 AUS WIDE

Petz Park Frequently Asked Questions

petz park faq page

Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.

FAQs

Yes! All of our products are formulated by vets. Vet clinics across Australia use, recommend and stock our supplements too!

Absolutely! We made sure that all of our supplements can be used alongside each other without any ingredients clashing.

Please use the recommended dosage for each product that you use for optimal results.

While many people use our supplements alongside prescribed medications, we always recommend that you consult with your vet if you have any concerns.

You bet! Since all of our supplements are in powder form, we can use it in lots of different ways.

For dogs, try adding your powder to a spoonful of yoghurt, mixing it in with banana or even peanut butter.

For cats, try adding to yoghurt or even melon! You can also try scooping their supplement to a bowl first and adding food on top. This will disguise the smell a little - cats aren't fans of change!

For both, you can always try adding a small amount of powder to their food and slowly building to recommended dosage.

This varies from pet to pet. Some owners see results within a couple of days, others in a couple of weeks. A factor of this could depend on the severity of their issues; another could be the size of your dog or cat.

Always allow 4-6 weeks before expecting to see improvements in your pet.

Each product is also different. Please get in touch if you have a specific product in mind.

We sure are. We even have the badge to prove it!

All orders over $39 include free delivery Australia wide.

Orders under $39 include a delivery fee of $5.95.

Express delivery is also available at checkout.

We absolutely do!

Please note that:

1. Afterpay is not available for subscriptions.

2. Afterpay is not shown the 'Express Checkout' option. Please scroll down to payment and select Afterpay this way.

Yes! In the event that your pet isn't our biggest fan or you don't see the results that you were hoping for, you can contact us to take advantage of our 40 day money back guarantee.

Read more about it here.

All Petz Park supplements are available in powder form only.

This is to keep inactive ingredients to a minimum. Products in chew or tablet form often need ingredients such as vegetable oils to hold them together. You won't find that here!

It also allows you to try multiple ways of feeding your supplement to your pet. Our favourite is to mix it in with yoghurt.

We currently do not have other flavours available than what is displayed on each product page.

The beef and fish flavours in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with meat or fish allergies.

Yes! All of our dog supplements are available in either 45 scoops, 90 scoops or 180 scoops.

Our cat supplements are available in 60 or 120 scoop pouches.

Our Dental Sticks are available in small or large.

You can choose which size suits you best by selecting your preferred size on each product page.

You can find a full ingredients list on each one of our product pages and on the back of each pouch.

It can take a while to get your dog used to having their teeth brushed, all you need is patience and consistency.

1️⃣ Start with short sessions, let your dog taste the toothpaste and get used to the toothbrush in their mouth.

2️⃣ Squeeze a small pea-sized amount of toothpaste onto your toothbrush. Lift their top lip and use gentle, circular motions to brush your dog's teeth as you would your own. Repeat with bottom lip.

3️⃣ Gradually increase the amount of teeth covered each day.

If your dog really doesn't like this, try using our Dental Duo. You can squeeze your Toothpaste for Dogs into the ridges of your your Dental Sticks and let your dog chew away!

Yes, all Petz Park products are designed for any age and breed of dog or cat apart from our Dental Sticks for Dogs. These are for dogs ages 6+ months.

However, if you have any concerns, we highly encourage you to consult with your vet.

Our products are designed to be used daily and are safe for long-term use.

Safe use in pregnant animals or animals intended for breeding has not been proven.

Please consult with your vet if you have any concerns and would like to use Petz Park products.

There are two ways to manage your subscription:

1. Use the link provided to you in your subscription confirmation email. This will take you straight to your account without having to log in. You can request a new link from our customer service team if you are unable to locate this.

2. Log into your account using your email address and password. Please note that we do not automatically create an account for you if you have previously placed an order, you must create one. If you need help creating your account, please click here.

From there, you will be able to manage, skip, pause and cancel your subscription.

There are two ways to manage your subscription:

1. Use the link provided to you in your subscription confirmation email. This will take you straight to your account without having to log in. You can request a new link from our customer service team if you are unable to locate this.

2. Log into your account using your email address and password. Please note that we do not automatically create an account for you if you have previously placed an order, you must create one. If you need help creating your account, please click here.

From there, you will be able to manage, skip, pause and cancel your subscription.