Petz Park Frequently Asked Questions

petz park faq page

Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.


We sure are. We even have the badge to prove it!

All orders over $35 include free delivery.

Orders under $35 include a delivery fee of $3.95 Australia wide.

We also offer same day delivery to Sydney metro postcodes for a flat rate of $7.95. If your postcode is eligible, this option will appear at checkout.

Yes we do! We currently offer same day delivery to Sydney metro postcodes for a flat rate of $7.95. If your postcode is eligible, this option will appear at checkout.

Please note that our cut-off time for same day delivery is 11am. All orders after 11am will be delivered the following business day.

You bet! Try adding your powder to a spoonful of yoghurt, mixing it in with banana or even peanut butter.

All Petz Park products are available in powder form only.

This is to keep inactive ingredients to a minimum. Products in chew or tablet form often need ingredients such as vegetable oils to hold them together. You won't find that here!

It also allows you to try multiple ways of feeding your supplement to your dog. Our favourite is to mix it in with yoghurt.

We currently do not have other flavours available.

The beef and fish flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with meat or fish allergies.

This varies from pet to pet. Some owners see results within a couple of days, others in a couple of weeks. A factor of this could depend on the severity of their issues; another could be the size of your dog or cat.

Always allow 4-6 weeks before expecting to see improvements in your pet.

Each product is also different. Please get in touch if you have a specific product in mind.

Yes! All of our dog supplements are available in either 45 scoops, 90 scoops or 180 scoops.

Our cat supplements are available in 60 scoop pouches.

You can choose which size suits you best by selecting your preferred size on each product page.

You can find a full ingredients list on each one of our product pages and on the back of each pouch.

Our products are designed to be standalone - this means that they do not need to be used in conjunction with other products of the same kind. If you would like to combine products however, please do consult with your vet about any concerns.

All Petz Park supplements can however be used alongside each other.

Yes, all Petz Park products are designed for any age and breed of dog or cat.

Our products are designed to be used daily and are safe for long-term use.

Simply create and log into your account.

Here is where you will be able to manage, skip, pause and cancel your subscription.

Once subscribing to auto-delivery, you must create an account. This does not happen automatically.

Once you've created your account, you'll be able to log in and manage your subscription from there.

Simply log into your account to manage your subscription.

Here you can cancel, pause or skip a delivery.

If you haven't already created an account, you must do in order to access your subscription.

You can give $10 and get $10 by using our Refer a Friend app. If you're on desktop, you can find the floating icon at the bottom left corner of the page. If you're on mobile, scroll to the bottom of the page and select 'Refer a Friend' under our Customer Service tab.

Sign into your account (remember to create one if you haven't already). From there you'll be able to access your shareable link.

You can only share this link with first time customers and orders must be over $35 in order to redeem.