Petz Park Frequently Asked Questions

petz park faq page

Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.



Hip + Joint for Dogs

Does this help with arthritis, hip and elbow dysplasia, luxating patella, etc?

Hip + Joint has been designed with these types of joint diseases in mind. Whilst we don’t have a cure for these problems, we certainly can soften the blow! Our powerful formula is known to relieve pain, reduce inflammation, improve mobility, increase energy and promote overall joint health.

Help! My pouch came without a scoop.

Sometimes our scoops like to hide themselves at the bottom of the pouch - use a knife to feel around and double check it hasn’t fallen inside.

If you can’t locate it then reach out to us, we’ll express one to you right away. Facebook Messenger is where you’ll receive the quickest reply.

Does it work?

We have created a currently unmatched formula using the ingredients that we know have been proven to make a difference. Glucosamine, MSM and Chondroitin are all natural substances that occur in our dog’s bodies. As they age, these substances deteriorate. All we are doing is topping them back up!

Help! How do I feed this to my dog?

You can simply mix the Hip + Joint dog supplements powder in with your dog’s food. Some even prefer it to be sprinkled on top.

Who is this for?

Our Hip + Joint can be used with all breeds, ages and sizes. It can offer a solution to an already suffering dog or be a preventative measure for ones that aren’t.

How do I know how many scoops my dog needs?

All of our pouches include a dosage table on the label. All you need to know is the weight of your dog and the rest has been worked out for you. Please note that after maintenance level is reached, your recommended dosage may be lowered.

How long will a pouch last?

One 225g pouch of Hip + Joint will last between 4 and 26 weeks depending on your dog's weight.

Where is Hip + Joint made?

Our Hip + Joint is manufactured here in Australia. It is carefully crafted to create a powerful formula that gets us results!

My dog is allergic to beef, do you have other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

Skin + Coat For Dogs

How much Omega is in Skin + Coat?

Skin + Coat has a total of 308mg of omega.

What does Skin + Coat do?

Our powerful mix of ingredients comes with many benefits. Skin + Coat helps to restore skin health, maintain coat shine, soothe hotspots, improve heart function, reduce shedding and dandruff and minimise allergies.

Does it have side effects?

It is important that you stick closely to the recommended dosage according to your dogs weight - excessive amounts of omega 3 could cause your dog to have side effects such as diarrhea.

Is this okay for puppies and seniors?

We make sure that all Petz Park products are suitable for any age and breed of dog.

How big is a scoop?

Each rounded scoop hold approximately 2g.

How long will a pouch of Skin + Coat last?

One maintenance levels have been reached, a pouch will last between 4 and 26 weeks. This is dependant on your dog’s weight.

How many scoops does my dog need?

All of our pouches include a dosage table on the back. All you need to know is the weight of your dog and the rest has been worked out for you. Please note that after maintenance level is reached, your recommended dosage may be lowered.

My dog is allergic to beef, do you have other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

Stress + Anxiety For Dogs

What does Stress + Anxiety do?

Stress + Anxiety is designed to calm and relax your dog in stressful situations. It aims to tackle anxiety related to fear, separation and ageing.

How long will a pouch last?

All Petz Park products are designed to be powerful and affordable. Stress + Anxiety works on a specific dosage, just like the rest of the range. One pouch will last anywhere between 4 and 26 weeks, depending on your dog's weight.

Does this help with hyperactivity?

It is important that we don't confuse fear and anxiety with hyperactivity. Stress + Anxiety does not aim to manipulate the personality of any dog. It is not designed to manipulate behaviour issues - this must come from training. Stress + Anxiety helps to internally ease and settle your dog with hormonal stabilisation.

How long does it take to see results?

Stress + Anxiety aims to have effect within 30 minutes of administering.

Although it remains in the body for up to 24 hours, its peak effectiveness lasts between 6-8 hours.

Results will vary depending on what you're trying to help your dog with.

My dog is allergic to beef, do you have other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

When do I feed it to my dog?

Below are examples of when is best to feed this product.


⭐️ Scenario 1: Separation Anxiety. Feed 30 minutes before you leave.
⭐️ Scenario 2: Car/motion sickness. Feed 30 minutes before car journey.
⭐️ Scenario 3: Thunderstorm anxiety. Feed 30-60 minutes before a storm is due.
⭐️ Scenario 4: Restlessness. Feed with evening food or before bed.
⭐️ Scenario 5: General anxiety. Feed with morning food.

Probiotic for Dogs

How do I feed my dog Probiotic?

You can simply mix the Probiotic powder in with your dog’s food. If your dog solely has a poultry diet, we advise you against pairing it with Probiotics for Dogs - hemp may unbalance the polyunsaturated fatty acids in your dog’s body and we don’t want that!

Who is this for?

The best thing about this dog gut health supplement is that it is for all dogs, any breed and any age. Your dog deserves optimal health right from the get go, that's why we make our products suitable for them all. If you do have any concerns, please consult your vet first.

What is Hemp?

Hemp is an incredible and powerful product with SO many benefits, (without all the trippy stuff). For the complete run down on hemp, what it is and how it works, take a look at our hemp blog

How often do I need to use Probiotic?

If you’d like your dog’s gut health to be well balanced then every day will do the trick!

Are the ingredients natural?

100%. What’s even better is this product is certified organic too.

My dog is allergic to beef, do you have any other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

Multivitamin for Dogs

What does it do?

Multivitamin for Dogs includes a mixture of vitamins and minerals to enhance your dog's everyday vitality. Dogs with deficiencies, lacking energy or those that just need a boost of health are perfect candidates for this one.

How do I use it?

Just like all other Petz Park products, Multivitamin comes in powder form. It can be sprinkled on top of your dog's food or mixed in if they'd prefer.

Is it safe for puppies?

All Petz Park products are for any age and any breed of dog.

How much Turmeric is in it?

Multivitamin has 40mg of Turmeric included.

Can it be used with other products?

It absolutely can! Just like all Petz Park products, Multivitamin can be used in conjunction with any other product.

My dog is allergic to beef, do you have other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

Cognitive Support for Dogs

What is this for?

Cognitive Support aims to relieve signs and symptoms of Canine Cognitive Disorder, (CCD). This is similar to and otherwise known as dementia in dogs.

Can this be used as a preventative?

Yes! In fact, we highly encourage all Petz Park products to be used as preventatives.

How long does a pouch last?

One pouch of Cognitive Support will last between 4 and 26 weeks, depending on your dog's weight.

Does it have a flavour?

Yes! This product has a roast beef flavour added to it - but it is just that, flavouring.

My dog is allergic to beef, do you have any other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

General Questions

Are you made in Australia?

We sure are. We even have the badge to prove it!

How much is delivery?

All orders over $35 include free delivery.

Orders under $35 include a delivery fee of $3.65.

Do you have a money back guarantee?

Yes! We would hate for you to spend your money on something that doesn’t work for you or your dog. We are so confident in our carefully crafted formulas that we are happy to issue a full refund in the unlikely situation that our products aren’t for you.

Our money back guarantee is 28 days.

How long will it take to see results?

This varies from dog to dog. Some owners see results within a couple of days, others in a couple of weeks. A factor of this could depend on the severity of their issues; another could be the size of your dog.

Each product is also different. Please get in touch if you have a specific product in mind.

Do you have different size pouches?

Yes! All of our products are either 45 scoops or 90 scoops.

You can choose which size suits you best by using the drop down menu.

Do your products come in tablet form?

All of our products are currently in powder form. This allows us to only use ingredients that are actually needed in each product as well as enabling us to keep manufacturing in Australia.

Are your products safe for other animals?

Please note that Petz Park currently specialise in dog health care products only. While some products may be safe for use with other animals, our dosages are specifically designed for dogs.

What are the ingredients?

You can find a full ingredients list on each one of our product pages.

Is it safe to combine your products with others?

Our products are designed to be standalone - this means that they do not need to be used in conjunction with other products of the same kind. If you would like to combine products however, please do consult with your vet about any concerns.

Can I leave you feedback?

Of course. All feedback is welcome - this is what helps us to improve our products and services. We encourage you to leave us your feedback by dropping a message into our messenger inbox where we can respond almost immediately. 
Alternatively, feel free to leave us a review on our Facebook page or Google! We love to read your stories.

Where can I keep up to date with Petz Park news?

You can subscribe to our newsletter through our website, ‘Like’ us on Facebook (Petz Park) and follow us on Instagram (@petzpark) for regular updates!

Can my dog be featured on your social pages?

UM YES! We highly encourage you to send us your pictures so our team can show off your furry friends! We love to receive content from our followers and customers.

How do I contact Petz Park if I have a question that isn’t listed?

You can reach us through the online form on our website. Alternatively you can connect with us on Facebook or Instagram – here is where we are most active and will reply almost instantly!

Can I use Afterpay?

You certainly can! Afterpay is available on all orders.

My dog is allergic to beef, do you have other flavours?

The beef flavour in our products are just that - flavour!

No animals have been hurt or used in this flavour, making it suitable for those with a beef allergy!

Subscriptions

Do you have a subscription option?

We certainly do! You can subscribe to our auto-delivery service and save 10% on every order when you do.

Select auto-delivery when you add your product to your cart.

How do I manage my subscription?

Simply create and log into your account.

Here is where you will be able to manage, skip, pause and cancel your subscription.

If you're unsure about creating an account or how to access yours, get in touch.

How do I access my account?

Once subscribing to auto-delivery, you must create an account. This does not happen automatically.

Once you've created your account, you'll be able to log in and manage your subscription from there.

If you're unsure about creating an account or how to access yours, get in touch.

How do I cancel my subscription?

Simply log into your account to manage your subscription.

Here you can cancel, pause or skip a delivery.

If you haven't already created an account, you must do in order to access your subscription.

If you're unsure about creating an account or how to access yours, get in touch.

Can I pause or skip my next delivery?

Absolutely! We like to make it easy.

Simply log into your account to manage your subscription.

Here you can cancel, pause or skip your next delivery.

If you haven't already created an account, you must do in order to access your subscription.

If you're unsure about creating an account or how to access yours, get in touch.